Refund policy

We want you to feel confident ordering from Spawn Point Supply. If there is a problem with your order, please contact us and we’ll review the situation.

Damaged, Defective, or Unusable Items

If your order arrives damaged, defective, or unusable, contact us within 14 days of delivery at support@spawnpointssupply.com.

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos or video showing the damage or defect

After reviewing your request, we may offer a replacement, refund, or other appropriate solution, depending on the circumstances.

Change-of-Mind Returns

At this time, Spawn Point Supply does not generally accept returns or exchanges for:

  • Change of mind

  • Incorrect product selection

  • Buyer preference

  • Items no longer wanted after delivery

If you are unsure about a product before purchasing, please contact us and we’ll be happy to help with any questions.

Return Authorization

Please do not send any item back unless you have first contacted us and received return instructions.

Unauthorized returns may not be accepted or eligible for reimbursement.

Damage After Delivery

Spawn Point Supply is not responsible for damage caused after delivery by:

  • Misuse

  • Improper handling

  • Modification

  • Accidental damage

  • Normal wear and tear

Contact Us

If you experience an issue with your order, contact:

Customer Support
support@spawnpointssupply.com

General / Business Inquiries
smithofficialbuisness@gmail.com

We’ll review your situation and work with you toward an appropriate resolution.